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Abadata Helps Small to Mid-Sized (SMBs) Businesses Deploy Mobile Workforces to Increase Sales and Productivity

 
MICHIGAN — April 15th 2015
Abadata Computer Corp., an industry leader in unified communications, announced today that the company has launched a mobile workforce initiative in order to help their customers leverage the benefits of advanced technology in today’s mobile environment. According to a Cisco study, the growth of the mobile workforce has evolved from startups to enterprises and 3 out of every 5 workers say that they no longer need to be located in an office in order to be productive. With clear benefits in reduced rent costs, flexibility in scheduling, reduced employee commute times, environmental friendliness, improved employee morale, results-focused productivity and enhanced accountability, it’s no wonder that managers and employees alike are embracing the notion of the mobile workforce.

 
Perhaps the most compelling reason to embrace the idea of a remote workforce is that there is finally the capability for business owners to properly manage telecommuters through recent advances in technology. Also, the functionality of such technologies has matured to the point where they are reliable, simple and scalable.
 

One such feature that is quickly rising in popularity is called presence management. This technology enables a manager the same functionality as if they were in the same room as a remote worker, without actually needing to physically be there. Presence management technologies monitor employee location, track laptop activity, share availability and enable instant messaging for quick collaboration. In fact, presence management has gotten so precise that it can actually notify a manager when a remote worker has left his or her desk, is on the phone, or has taken a break to go to lunch. With managers constantly within an arm’s reach for assistance, this advancement completely eliminates the frustrating element of “phone tag” inherent in antiquated telecommuting environments.

 
Many of today’s businesses operate with a central folder on the Local Area Network (LAN) which stores all of the businesses key documents, spreadsheets, presentations and files. A Virtual Private Network (VPN) is one that enables remote workers to access all of the exact same files as if they were sitting at their desk in the office, through a secure and safe remote connection. With VPN access, remote workers can instantly collaborate with in-office or out-of-office coworkers, since they all have the same documents at their fingertips.
 

Furthermore, telecommuters can now leverage Desktop Optimization Centers (DOCs) which monitor, manage, enhance and fix remote laptops or desktops with ease. For example, regardless of location, an employee can call into a designated customer service line and get immediate assistance with any technical issues that arise. In fact, DOCs often solve computer issues much faster than in-house IT staff because of the inherent scalability associated with these firms and sheer number of technicians available. For example, if a computer crashes during an installation of new software program, an employee simply calls the technician and the technician remotely connects to the off-site computer and resolves the problem right in front of the employee’s eyes.

 
Lastly, call accounting, call forwarding and caller ID features have absolutely vital use-cases in the work-from-home environment. Sales managers can utilize simple call accounting software to track employee outreach, see how long employees spend on the phone, number of calls, and screen calls all the way down to specific words that are used. So, if a salesperson is never supposed to say “free,” a manager can know how many times that word was used. You now can have a remote workforce that essentially functions “under the same roof,” enhancing the customer experience. To the outside world, calls will sound the same to the end user whether that call is being answered at an employee’s home or in the boardroom.
 
“When you have the same level of technology in the home office as you do in the corporate headquarters employees are able to save time on their daily commute, business owners can scale the organization more effectively by adding staff and everyone involved can enjoy increased flexibility and productivity,” said Dave Wineman, President of Abadata. “Now, business owners can leverage the talents and skill sets of people all over the world and it is our role at Abadata to provide the technology and the guidance to get this accomplished.”
 
Company Profile

 

We are proud of our long time partnership with WatchGuard Technologies, (15 years).   WatchGuard is the leading provider of UTM and firewall hardware, enterprise grade security and award winning technology for any size organization. 

With that in mind we are delighted to invite you to our forthcoming Lunch and Learn to be held at E.G. Nicks in Lapeer on June 20th. Find out what Award Winning WatchGuard Firewall Technology/and WIPS (Wireless Intrusion Prevention System) can do to safeguard YOUR Business Network. Take the headache and worry out of your Internet and network security and meet the "Team" who can take care of you!  Top WatchGuard Sales/Tech Michael Pearson will be discussing latest WatchGuard technology including TDR (Threat Detection and Response) and giving some compelling reaons for keeping your network security safe.

Top Security Threats

The increased volume and frequency of cyberattacks has made information security an everyday issue. SMBs represent low hanging fruit for many threat actors seeking new targets of attack, so much so that according to the National Small Business Association 50% of small businesses have already been impacted by cyber-attacks with an average cost of $20,752. With SMBs increasingly under threat, it’s important to understand the top security threats your organization faces including:-

Advanced Malware
Data Loss
Unsecured Wireless Networks
Network Blind Spots
Ransomware

Registration is open - sign up for our next Lunch and Learn - Lapeer June 20th at noon!  

WGplugin

Places will be in short supply so don't delay! - Sign up now!
We are delighted to have you on board!

Why WatchGuard?

WatchGuard has deployed nearly a million integrated, multi-function threat management appliances worldwide. Their signature red boxes are architected to be the industry's smartest, fastest, and meanest security devices with every scanning engine running at full throttle!

Why Abadata?

Abadata is 38 years in the Technology Business! Based in Michigan - Managed Services are our key component to successful IT for any business, organization, educational facility, library, industry, non profit or even your home!
 

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