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Providing Technology Plans Press Release

Leading Managed Technology Services Provider (MTSP) Helps Businesses Owners Persevere Through the Pandemic

MICHIGAN — August 2020 – Abadata Computer Corp., a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. Abadata begins by evaluating an organization’s existing technology and then creates a plan to maximize operations and employee productivity with the proper technology that supports both remote and on-site workers. While more restrictions may be on the horizon, there is no reason why most businesses cannot adapt and thrive, especially when they have a strong technology plan.

“We are in unprecedented times, but this doesn't mean businesses can’t continue thriving,” stated Dave Wineman, President of Abadata. “With a shift in approach and proper technology, a business can set itself up for successful continued operations.”

Our technology plan is a simplified solution and consists of five main components.
1. Ensure Effective Voice Communication
Not all business phone systems are created equal. Many small to mid-sized businesses that use older systems faced severe challenges sending their employees home with the expectation to communicate effectively with customers and fellow employees. On the other hand, those companies that leverage today’s cloud voice technology experienced a much easier and seamless transition. 
 

2. Cybersecure the Home Office

With 45% of home office PCs being infected with malware most companies’ critical information are at risk. Protecting home office PCs must be done with the same due diligence as PCs in the office. Cyberattacks are at an all-time high and hackers are preying on remote workers with greater frequency since the pandemic started. 
 

3. Proper Remote Workforce Management

Abadata is a premier Member of Technology Assurance Group, organization of leading managed technology services providers (MTSPs) in the United States and Canada representing $500 million in products and services. As a result, Abadata possess the proper techniques and processes to successfully manage a remote workforce. In return, Abadata teaches its customers these best practices so they can be successful in maximizing the performance of remote employees. 
 

4. Make Sure Home Office is Functional

One of the best practices for managing a remote team is to meet over video conferencing as frequently as possible, instead of just via phone call. Employers need to make sure that employees have a functional home office with a PC/laptop that has a camera and mic to get the most out of videoconferencing meetings. Some employees also need access to a Printer/Scanner, in case the office is not fully paperless, yet.

5. Provide Necessary Collaboration Tools.

Without being in physical proximity, employees must rely on collaborative tools like Microsoft Teams, video conferencing and instant messaging more than ever before, so these solutions need to be carefully selected so that they integrate well. Microsoft Teams comes with all of those features already built-in but employees need to know how to get the most out of it. 
 
“Abadata custom-tailors technology plans to meet specific needs for continued operations,” commented Dave Wineman. “We’re taking a leadership position in the face of our current collective predicament, and proactively helping our customers persevere through restrictions or reopening guidelines.”
 
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Eight Reasons Why Small and Mid-Sized Businesses Need Managed IT Sevices
 
Dave Wineman of Abadata Describes Why This Solution Is in High Demand.
 
MICHIGAN – October 22, 2012 – Managed IT services is rapidly becoming one of the hottest solutions in business today because it dramatically improves an organization’s profitability, frees up internal resources, and offers a unique competitive advantage. Simply put, managed IT services are designed to assist companies in maintaining and supporting their network and IT infrastructure with the assistance of an outsourced managed services provider (MSP). Types of services may include remote network monitoring, programming and reporting (24/7), firewall monitoring, intrusion detection, preventative tasks, disaster recovery, data backup and help desk support. There are eight critical reasons why small to midsized businesses (SMBs) need managed IT services now and throughout the life cycle of their business.
 
Dependence On IT
Almost all businesses have become more dependent on computer technologies in the past few years. And, it’s a rapidly changing environment. Every business has become dependent on its IT infrastructure to perform at a high level, while effectively delivering its products or services. As a result, it has become more difficult to maintain the expertise to properly deploy, manage, and monitor this new technology, especially as a business evolves.
 
Complexity
The fact that this new technology is new makes it more difficult for the average employee to understand and use effectively. The level of
demand and sophistication from today’s businesses are driving up complexity. Distinct disciplines or specialties are emerging in a variety of technology related areas such as telephony, desktop, network, application and database support. The breadth and depth of technology an organization requires immediately places the resources at a small to mid-sized businesses (SMBs) at a distinct disadvantage.
 
Insufficient Solutions
Traditional support options such as a one man IT consultant, or a one or two person in-house IT department cannot effectively handle the occasional network breakdowns that are bound to occur. This is especially true when compared to a team of external resources that proactively monitor the SMB’s installed technology at all times.
 
Lack of Process
An IDC study reinforces the notion of lack of process, showing that 78% of all IT downtime is caused by change. If you could simply eliminate change from the computing environment, you would substantially decrease the risk. Unfortunately, most SMBs lack the procedures, documentation standards, and scope of work, which often results in major disruption and downtime.
 
Increased Use of Technology
Increasing use of computers, new software and procedures, often leads to increased complaints and loss of productivity. Typically, when network or desktop problems arise and escalate inside a company, the response time of the one man shop or internal staff is quite slow. This dramatically increases employee complaints and lowers productivity. In many situations employees have to wait in line to receive help. As a result the downtime and morale will impact the organization’s bottom line as well as their ability to meet their customers’ needs. By implementing a managed IT services program, the demand on internal IT resources are lessened, and they can now be utilized for other purposes such as directly supporting strategic business objectives rather than becoming bogged down in frequent break/fix issues.
 
Controlling Costs
During these challenging times, the IT budget is frequently reduced. In a recent survey of nearly 950 IT managers at companies in North America and Europe; nearly half of the U.S. respondents said they have already cut their IT spending budgets. Unfortunately, a cut in IT spending doesn’t mean there is a cut in demand for services. This adds tremendous stress and pressure on internal departments to support the same amount of work with fewer resources.
 
Technology Erosion
Computer systems must be maintained just like any other systems used within the business.Vehicle fleets, manufacturing equipment, and the physical plant, have all moved to a preventative approach. If a company does not implement this preventative maintenance strategy for its technology components, disaster might be the unpleasant and unprofitable result.
 

Compliance

Finally, the technology utilized within an organization in most cases must meet specific compliance standards. For example, a company’s business processes supported by technology may need to comply with Sarbanes- Oxely, Health Insurance Portability and Accountability Act (HIPPA), Gramm-Leach-Bliley Act (GLBA) and other requirements. Most companies don’t have the resources to fully understand and comply with all the detailed requirements of these regulations.

 
All of the above issues are driving the popularity of partnering with a managed IT services firm. Companies that have made the transition already answered this question. If deploying, managing and monitoring my IT infrastructure has absolutely nothing to do with the core competency of my business, why wouldn’t I outsource it to an expert? This is a fairly easy question to answer and these organizations have reaped the rewards of increased profitability and a competitive advantage.
 

 

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